Ways to communicate
Our trained Customer Support agents, your Responsible Gaming Ambassadors, handle all RG-related communications to make sure that you stay in control and use our product in a responsible manner, keeping it a game at all times.
Protecting Minors
Through our robust KYC process, we actively prevent any underaged persons (<19 years) from attempting to register to our services.
Further Assistance
The following organizations are our partners in responsible activity endorsement. They provide free assistance and advice to any customer who seeks impartial and confidential support from a therapist or counselor about issues regarding compulsive gambling or the inability to maintain control.
https://www.connexontario.ca/en-ca/ (Helpline: 1-866-531-2600)
https://www.problemgambling.ca/gambling-help/
Protecting Minors
We actively prevent any underaged persons from attempting to register to our websites.
Apart from that, content filtering and parental control software can help protect underage individuals and vulnerable groups by blocking access to gambling platforms. These tools empower users to set restrictions, promoting a safer online environment and reducing exposure to harmful content. We recommend the following solutions to assist with these efforts.
Net Nanny®
GamBlock®
BetBlocker
DISCLAIMER: We are not responsible for the performance or issues arising from the use of third-party software linked on this site. Additionally, we have no affiliation with or sponsorship of these software providers.
Contact Information
Further Assistance
The following organizations are our partners in responsible activity endorsement. They provide free assistance and advice to any customer who seeks impartial and confidential support from a therapist or counselor about issues regarding compulsive gambling or the inability to maintain control.
Gambling Commission of Ghana Support Line: 00800454545
The Mental Health Authority of Ghana aims to promote culturally appropriate, accessible, and equitable mental health care, encompassing prevention, treatment, and rehabilitation, to support the mental well-being of at-risk groups such as individuals affected by gambling-related harm.
GambleAlert provides a support-framework for gamblers by campaigning for responsible gambling, protecting vulnerable and under-age bettors, and delivering treatment and counselling services for those harmed by gambling.
GamCare provides free, confidential 24-hour support, treatment and educational services to anyone harmed by gambling, including family and friends. It is aimed at reducing gambling-related harm and promoting safer gambling behaviours.
Gamblers Anonymous provides a peer‑led fellowship where individuals who have a desire to stop gambling meet to share experience, strength and hope, support abstinence and help others recover from the harms of compulsive gambling.